How To Install Your Windows Download Player

If you have an internet connection then these are the installation instructions for you! Please note that by installing the Download Player you are agreeing to the terms & conditions of use.

Download the installation package

If you have not yet downloaded the player installation package, click the button below to download it.

Run the installation package

Once the installation package has finished downloading, run it and follow the installation instructions.

Welcome Screen

When the installation package loads, the Welcome screen will be displayed (see figure 1.0), welcoming you to the Download Player Setup procedure.

Select Next > to continue.

Download Player - Installation Package Welcome Screen
Download Player - Installation Package Terms & Conditions Screen

Terms & Conditions

The next screen displayed will be the Terms & Conditions screen (see figure 1.1).

Please read the Terms & Conditions and providing you agree to them, select I accept the terms of the License Agreement.

Select Next > to continue.

Choose Install Location

The Choose Install Location screen appears next. Here you can select the location on your computer that you would like the Download Player to be installed to (see figure 1.2). By default this is in the C drive of your computer, but you may install the player wherever best suits you.

Please ensure that the drive you select has at least 5 GB of free space for you music downloads to be stored on.

If you have a multi-zone player, please ensure you have 5 GB of space per music zone (i.e. if your player has 3 zones, at least 15 GB of free space will be required).

Select the desired location to install your Download Player to and press Next > to continue.

Download Player - Installation Package Location Screen
Download Player - Installation Package Start Menu Screen

Start Menu Shortcuts

During installation, a shortcut to launch the Download Player will be added to the start menu.

This screen (see figure 1.3) allows you to select the folder in which you would like this shortcut to be added to.

By default a new folder named DownloadPlayer will be added and the shortcut will be placed inside this.

Select the desired folder to add your shortcut to and press Install to continue.

Installation

The Download Player and all required components will now be installed.

Please note that it may take a considerable amount of time to install the Download Player and all of the required components, depending on your system setup.

Once completed, your Download Player will ask for you to enter your licence key on the Licence Key Authorisation screen (see Next Step).

When the installation package has finished installing, the player will launch automatically.

Download Player - Installation Package Install Screen

Enter your Install Code

When the Download Player launches, you will be shown the registration screen.

Input your Install Code into the box provided.

Once you have done this, press the OK button.

Download Player - Installation Package Registration Screen
Download Player Playlist Screen

Enjoy!

Your Download Player will now launch, activate, begin downloading all of your bespoke playlists and media and start playing.

We're available with support 24/7

Our support team is available 24/7 for any questions.

Contact the Americas Download Player Team in Los Angeles

Los Angeles

+1 888 305 3430 (24/7 Helpline)

support@downloadplayer.net

1351 Third Street Promenade
Suite 301
Santa Monica
CA 90401
US.
Contact the Americas Download Player Team in Miami

Miami

+1 888 305 3430 (24/7 Helpline)

support@downloadplayer.net

6303 Blue Lagoon Dr
Suite 105
FL 33126
US
Contact the European Download Player Team in the United Kingdom

United Kingdom

+44 (0) 1246 572 997 (24/7 Helpline)

support@downloadplayer.net

Dunston Technology Park
Venture Way
Chesterfield
Derbyshire
S41 8NE, UK.
Contact the Asian Download Player Team in Dubai

Dubai

+1 888 305 3430 (24/7 Helpline)

support@downloadplayer.net

DWC Headquarters
Dubai South
PO Box 712815
UAE
Contact the Asian Download Player Team in Hong Kong

Hong Kong

+44 (0) 1246 572 997 (24/7 Helpline)

support@downloadplayer.net

10th Floor
Cheung Hing Industrial Building
12P Smithfield Road
Kennedy Town
Hong Kong
Contact the Asian Download Player Team in China

Shanghai

+44 (0) 1246 572 997 (24/7 Helpline)

support@downloadplayer.net

7th Floor
No.150 Zunyi Road
Changning District
Shanghai, 200051
China.

Let's curate great background music together.