Once you have sourced your device you will need to
install your Download Player. This can be done by our engineers, if required.. but it's very
simple for yourself or your team to do.
After turning on your screen, choose the 'Quick Setup' option.
Please note: The time must be configured correctly in order to download the
application from the server. Time, Date and Time Zone.
Press the Settings button on the LG remote control to open the settings menu,
navigate to the general tab and then navigate to the 'Network' option. Once in this menu,
please connect your screen to an available WiFi. If using a wired connection, you can skip
Please Note: The screen will require access to the internet to download the
application and its content.
Once connected to the internet, open the settings menu as before. Navigate to
the EZ Setting tab. Then to the 'SI Server Setting'.
Choose SI Server Setting so we can begin filling out the application download
After configuring the above settings. Choose the option for Local Application
Upgrade - Remote.
Choose 'confirm' in the pop-up prompt to confirm that you want to overwrite the
local application with the new application.
After the application has finished installing. You will need to restart the
Digital Signage screen. To do this, turn the screen off and back on again.
When the screen has restarted, the application should launch itself within 60
seconds. (Please note: This time is shorter after the application has been installed)
You will then be presented with the registration screen. Using your remote
and/or the virtual number-pad at the bottom of the screen, enter your installation code for
Select enter, this will produce a notification and an address. At this stage,
please confirm that the address matches with your registration details (i.e. Is the correct
address for the store). If everything is correct, select enter again to confirm.
The player will start shortly after.
Our support team is available 24/7 for any questions.
+1 888 305 3430 (24/7 Helpline)
+44 (0) 1246 572 997 (24/7 Helpline)