Discover Music is our latest exciting innovation. It is a new way for your customers to
interact and engage with the music playing in your venue directly from their smart phone or
tablet. Utilising GPS/location services, Discover Music allows your customers to control the
order of tracks played out in your venue - from your pre-approved playlist - with the option
to share their choices via social media.
We supply background music, digital signage and av solutions through our player to the biggest
companies in the world, all around the world.
Whatever device your customers use, Discover will work for them. It is available as an app on
Android and iOS and cross-platform on the web.
Available on Android v4.2 or later.
Available on iOS v10.3 or later.
If you want your app to be created using your own personal branding, this can be arranged. We can
add your logo, colours and brand material to the app and email templates sent out to customise
it for your customers.
View the details of the music track that is currently playing in each zone of
Details of the next music tracks scheduled to be played are displayed.
Tracks can be chosen from your pre-approved playlist. Once selected Discover
will tell the user the estimated playtime that they will hear their track.
Each and every selection will be recorded by us and can be reported back to you.
A rating of between 1-5 stars can be applied to tracks, capturing your customers
The track rating (and selection) information is fed back to us, so we can use it
to tailor your music profile to the tastes of your customers. This information can also be
fed back to you.
Customers can also preview tracks on their device, before making their
Using the inbuilt social features, your customers are encouraged to share their
activities, tagging your brand, promoting brand-awareness and online presence.
If you want your app to be created using your own personal branding, this can be
arranged. We can add your logo, colours and brand material to the app and email templates
sent out to customise it for your customers.
Discover is currently available in the following languages and we
have plans to add more in the not too distant future, so wherever your customers are from they
can feel right at home using Discover:
We have compiled a list of Frequently Asked Questions for Discover
Discover works alongside our Download Player; a
background music player capable of running on Android, iOS, Windows or
Linux devices. Once you have the player installed and connected to the
internet, we can simply switch Discover Music on for you and it will
allow everything to work for you and your customers as soon as you
download the app or access the website. Please contact us for further
details and we would be happy to discuss Discover Music
with you in more detail.
We have two versions of the Discover Music app. Both contain the same
functionality, but one is for Android devices and the other is for
iOS/Apple devices. Please read the install guide for your chosen device
We also have a cross-platform website that allows your customers to
access discover across all devices without downloading the app. We will
supply you with the web address (url) you'll require at the time of
setting up Discover Music for you.
Discover Music will work immediately after being downloaded, however if
you encounter any issues, you can troubleshoot at:
Discover Music will consume approximately 1GB of bandwidth per month, at
very low bit rates.
The Discover Music apps and websites communicate with your Download
Player through our API, using HTTPS 256bit encryption for all
The system uses a clustered cloud server approach to give scalability and
reliability. The infrastructure is monitored 24/7, 365 days a year.
Yes! Whilst we will provide you with a website and Android and iOS apps,
which can be branded and will work just by browsing to/downloading from
the app store, you can also use our API to integrate some or all of the
Discover Music features into your own app. The API uses RESTful web
services and passes data back and forth in JSON format.
Yes. The Download Player and Discover Music software is all developed
in-house making it very flexible. The in-house development team can
extend the API further to accommodate new features or bespoke ideas.
Please contact us if you have a requirement that is not covered.
No. Your customers can only select from your brand-approved tracks within
the current playlist, so if for example you are having a jazz hour, your
customers would not be able to select a rock track to play, as this
would not be the pre-approved jazz playlist. The player also has artist
and track collision built in - that you can set to your desired level on
the player - which prevents your customers from requesting the same
tracks (or tracks by the same artist) too frequently.
Our support team is available 24/7 for any questions.
+1 888 305 3430 (24/7 Helpline)
+44 (0) 1246 572 997 (24/7 Helpline)