How To Install your Linux Download Player

Your Linux Download Player will be sent out to you, fully loaded and ready to go. All you have to do is plug it in and your bespoke, manged music service will start playing.

Unpack your player

Once you receive your player, unpack the contents of the box, which will contain:

  • x1 Player.
  • x1 Mains power to mini USB cable.
  • x1 3.5mm mini jack to dual phono audio cable.
  • x1 Network Cable.
Download Player Linux Player Hardware

Connect your audio system

On the front of the player:

Connect the 3.5mm mini jack end of the supplied audio cable into the player's audio port, then connect the dual phono end of the cable to your amplifier/audio equipment.

Download Player Linux Player Hardware

Plug in the cables

On the back of the player:

Connect one end of the network cable to your network router/switch and the other end into the RJ-45 LAN (Network) port on the back of the player.

Connect the mains power cable into the Power port on the back of the player, then plug the other end into the mains and switch it on.

Download Player Linux Player Rear View Hardware
Download Player Enjoy Music Screenshot

Enjoy the music & Interact

The player will load within 60 seconds and will:

  • Download and playback your bespoke music profile; on a WiFi connection it will start to play within 30-60 seconds.
  • Switch between playlists generating new ones for each day and changing the music in line with your music brief.
  • Check for and download new music updates periodically; in line with your music contract.

We're available with support 24/7

Our support team is available 24/7 for any questions.

Americas Download Player Contact

Los Angeles

+1 888 305 3430 (24/7 Helpline)

1351 Third Street Promenade
Suite 301
Santa Monica
CA 90401
Americas Download Player Contact


+1 888 305 3430 (24/7 Helpline)

6303 Blue Lagoon Dr
Suite 105
FL 33126
European Download Player Contact

United Kingdom

+44 (0) 1246 572 997 (24/7 Helpline)

Dunston Technology Park
Venture Way
S41 8NE, UK.
Asia Download Player Contact


+1 888 305 3430 (24/7 Helpline)

DWC Headquarters
Dubai South
PO Box 712815
Asia Download Player Contact

Hong Kong

+44 (0) 1246 572 997 (24/7 Helpline)

10th Floor
Cheung Hing Industrial Building
12P Smithfield Road
Kennedy Town
Hong Kong
Asia Download Player Contact


+44 (0) 1246 572 997 (24/7 Helpline)

7th Floor
No.150 Zunyi Road
Changning District
Shanghai, 200051

Let's curate great background music together.